Frequently Asked Questions
OMG — What is that annoying sound? Let’s figure out what your device is trying to tell you.
Oh that 3 a.m. beep! Learn why this happens, and what you can do to prevent the dreaded night beeps.
This isn’t planned obsolescence. These devices have a limited lifespan. Learn how to check the expiration date, what to do if it’s expired, and how to dispose of the device safely, once you have a replacement.
No need to have to revisit a chemistry textbook for this, we’ve got you. Learn the difference one molecule makes for your family’s safety.
Detectors have sensors that detect a hazard, and connect to a system to sound an alarm. Alarms are the sounder that lets you know there is a hazard present. Kidde detection products are both, all in the same device.
Smart Products Troubleshooting
Smoke & Carbon Monoxide Products Troubleshooting Help
How do I install a battery operated smoke alarm?
Read moreCarbon Monoxide Detector Replacement FAQs
Learn more about when to replace a carbon monoxide alarm and how to recognize end-of-life warnings so you’re prepared to replace your CO detector.
Why Should I Have a Combination Alarm?
Read moreEffects of Humidity on Smoke Alarms
High humidity levels, steam and condensation may cause false alarms.
How Many Smoke Alarms Do I Need in My Home?
Read moreCarbon Monoxide Levels
Carbon monoxide (CO) levels in a home are measured over time and are "time-weighted," which works is by measuring CO buildup in a house as time passes. Learn more.
Fire Extinguishers, Ladders & other Accessories Help
How Do You Store Fire Extinguishers?
Fire extinguishers should always be placed in easily accessible areas in case an emergency requires immediate action.
How to Use a Fire Extinguisher
Learn the four-step PASS procedure recommended by the National Fire Protection Association for How to Use a Fire Extinguisher. how to use fire extinguisher
Types of Fire Extinguishers
There are many different types of fire extinguishers on the market, each with specialized capabilities. Each fire extinguisher is designated by: type, class & rating.