man installing a detector in the ceiling

Support

No matter where you are, help is just a few clicks away.

If you have questions about safety and security solutions, we're here to help. We can help you troubleshoot your way out of most fire safety and CO alarm equipment problems. Just drop us a note.

Phone Support Options

If you’d prefer to talk to a real, live Kidde representative, you’re welcome to do that too.

Consumer Product Support

1-800-880-6788 

Monday - Friday, 8:00 AM – 7:00 PM EST

Business Customer Support

1-800-565-1976 

Monday - Friday, 8:00 AM – 5:00 PM EST

woman speaking to support on the phone
couple installing a detector.

Product Advisories

[{"title":"March 21, 2018"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Recall Notice: Pi9010CA \\u0026 Pi2010CA smoke alarms. \",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"LEARN MORE
linkType":"URL
"link":"https://kidde-smoke-alarm-recall.expertinquiry.com/"}]}
{"title":"November 2, 2017"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Recall Notice: Plastic Handle \\u0026 Push-Button Fire Extinguishers. Please call. \",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"CALL 855-233-2882
linkType":"PHONE
"link":"+18552332882"}]}
{"title":"November 10, 2016"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Notice: Hardwired Combination Smoke/CO Alarms: KN-COSM-IBCA and KN-COSM-ICA. Please call. \",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"CALL 800-880-6788
linkType":"PHONE
"link":"+18008806788"}]}
{"title":"February 12, 2015"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Notice: Certain black plastic valve disposable fire extinguishers. Please call\",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"CALL 855-233-2882
linkType":"PHONE
"link":"+18552332882"}]}
{"title":"September 11, 2014"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Notice: 3 models of hardwired smoke and smoke/co alarms. \",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"LEARN MORE
linkType":"URL
"link":"http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/41109r-eng.php"}]}
{"title":"July 1, 2009"
description":"{\"root\":{\"type\":\"root\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"paragraph\",\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"children\":[{\"type\":\"text\",\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Product Safety Notice: Kidde Pi2000CA Smoke Alarms\",\"version\":1}],\"version\":1}],\"version\":1}}
cTA":[{"label":"LEARN MORE
linkType":"URL
"link":"http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2009/12706r-eng.php"}]}]

Safety Data Sheets (SDS)

Download the latest Safety Data Sheets (SDS) for your Kidde and/or Badger products.