Update Wi-Fi Settings
For our current products, you must follow the instructions to reset the device in order to assign it to another 2.4Ghz Wi-Fi network.
Need Further Assistance?
If you have any questions or need further assistance, please don't hesitate to contact our customer care team.
They are available to help you with any concerns or inquiries you may have. Reach out to us for support, and we'll be happy to assist you!
How can I ensure my Wi-Fi network is on a compatible 2.4 GHz band?
Ensure smooth connectivity by following our guide on setting up your Wi-Fi network to operate on the compatible 2.4 GHz band.
Languages & Temperature Measurements
Customize your Kidde app experience by selecting your preferred language and temperature measurement unit.
Understanding the Timeline
Gain insights into your device's activity history with our Timeline feature, allowing you to track events and alerts over time.
If needed, how do I access device information (e.g., serial number, alarm version, etc.)?
Quickly access essential device information such as serial number and alarm version when needed for troubleshooting or registration.
If needed, how do I change the name of my device or assign it to another room?
Personalize your Kidde device settings by changing its name or assigning it to a different room in your home.
Remove a device
Safely remove a device from your Kidde network with our straightforward instructions, ensuring no disruption to your system.